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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Martin

October 15, 2026

5  out of  5
rating by Mark Martin
"Susan has been great to work with, making sure i got the coverage i needed"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Todd Bonzo

October 14, 2026

5  out of  5
rating by Todd Bonzo
"Mark has been my longtime insurance agent, And a great friend. His office assistant Susan is amazing always friendly, helpful, and willing to go the extra mile. Plus I love my State Farm Coverage."
We responded:
"Thank you so much for the 5 stars, Todd! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Debbie Lancellotti

October 14, 2026

5  out of  5
rating by Debbie Lancellotti
"Susan at State Farm is the best. She always answers my calls and emails quickly, knows her stuff and handles anything I throw at her. I highly recommend them for any of your insurance needs."
We responded:
"Thank you for the 5-star review of Mark Drawe’s team - we really appreciate your kind words! "
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Wendi Tilford

October 14, 2026

5  out of  5
rating by Wendi Tilford
"Susan, Kylie, and Mark himself have been extremely helpful to me throughout the years. They have remained professional, trustworthy, honest people in this office. Always there to help out with any questions I have about my insurance, and always have a positive attitude and demeanor. I appreciate them. I would highly recommend this office."
We responded:
"Wendi, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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James King

October 5, 2026

5  out of  5
rating by James King
"Susan is THE BEST !!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Hurricane insurance team. "
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Ray Gardner

October 5, 2026

5  out of  5
rating by Ray Gardner
"These guys are easy to contact, responsive, and are able to accommodate my frequently changing insurance needs."
We responded:
"Ray, thank you for the fantastic review! We’re always here to support you with your insurance needs in Hurricane. "
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Marilyn Barlow

October 1, 2026

5  out of  5
rating by Marilyn Barlow
"Susan was very helpful and great to work with. Highly recommend!"
We responded:
"Marilyn, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Mark Drawe and Team "
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Matthew Peine

October 1, 2026

5  out of  5
rating by Matthew Peine
"Thanks to Susan! My account is in good shape! She has helped me stay on top of my account! Thank you Susan!"
We responded:
"Matthew, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Cindy Coulon

August 14, 2026

5  out of  5
rating by Cindy Coulon
"Susan is great to work with."
We responded:
"Cindy, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Mark Drawe and Team "
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Elicia Coulon

August 14, 2026

5  out of  5
rating by Elicia Coulon
"Susan Baker has been such a blessing to our family. She is so friendly and helpful. I would highly recommend her for all your insurance needs"
We responded:
"Thank you so much for the 5-star rating, Elicia! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Mark Drawe "
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Lora

August 12, 2026

5  out of  5
rating by Lora
"Mark and his team are absolutely on top of it. Anytime I've had issues, they almost hold my hand through the whole process, my husband passed a year and a 1/2 ago and he took care of all the bills and stuff. And when I called mark's team needing Information and help they were right there to walk me through all of it I cannot suggest a better team. In 2020I was out-of-state and totaled my car and Mark and his team handled everything with precision. We all have choices. This is a great 1 if you're looking choose Mark."
We responded:
"Thank you for the 5-star review of Mark Drawe’s team - we really appreciate your kind words! "
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Shea Coulon

August 12, 2026

5  out of  5
rating by Shea Coulon
"Susan was a dream to work with! Her customer service is on point, and while I ended up taking my business insurance in a different direction due to start up costs, I would and have highly recommended her to family members and friends for their insurance needs!"
We responded:
"Thank you so much for your kind review, Shea!  If you need insurance assistance, we are just an email or call away! - Mark Drawe, your State Farm Agent   "
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Bethany Eyre

August 10, 2026

5  out of  5
rating by Bethany Eyre
"Mark has insured our home and cars for several years now and done a great job! Always available to answer questions and sets up annual appointments to go over our policies together and update where needed. Grateful our home and auto are in good hands!"
We responded:
"Hi Bethany, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Mark Drawe’s team.  Please reach out to us if any questions come up!  - Mark Drawe’s Insurance Team "
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Tonya Heyder

August 3, 2026

5  out of  5
rating by Tonya Heyder
"Mark and Tylee have taken great care of us. Not only did they save us a load of money, but they also check in yearly to see if there are any changes to our coverage and find ways to save us money. 10/10 would recommend."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Hurricane to know you had such a great experience with us. "
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Lisa Bakhsheshy

July 7, 2026

5  out of  5
rating by Lisa Bakhsheshy
"We have had only the best experience with Tylee Brisk at Mark Drawe State Farm. Communication has been professional, prompt and very helpful. Requests for quotes were quickly returned. We highly recommend this agent and his professional team."
We responded:
"Thank you so much for the 5-star rating, Lisa! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have.  You're right, Tylee is the best!"
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Jordan

February 26, 2026

1  out of  5
rating by Jordan
"I recently switched all my vehicles, homeowners, and boat insurance to State Farm through agent Mark Drawe, expecting a smooth and transparent process. The initial quote and setup seemed straightforward, and I was happy to consolidate everything under one company.
However, several weeks after the policies were active, State Farm suddenly required a multi-thousand dollar marine survey/inspection on my boat to maintain coverage. This was never mentioned during the quoting process, policy purchase, or any discussions with Mark Drawe. Had this significant additional cost and requirement been disclosed upfront, I never would have switched providers—I would have stayed where I was or shopped elsewhere that didn’t impose surprise conditions.
Now I’m forced to start the entire shopping and switching process over again, wasting time and effort because of this undisclosed requirement. Very disappointing lack of transparency from the agent and the company. I expected better communication and honesty when entrusting them with all my major insurance needs.
I do not recommend this agent or making a major switch to State Farm without getting every possible condition in writing first"
We responded:
"Thank you for your feedback, Jordan. We apologize for any inconvenience you may have encountered with us here on State Farm Agent Mark Drawe’s Team. It is our utmost priority to provide exceptional insurance service, and we are terribly disappointed that we did not meet your expectations. We would appreciate the opportunity to understand more about your experience and address any concerns, so please give our office a call so we can discuss it in person."
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Lady Mendi

April 16, 2025

5  out of  5
rating by Lady Mendi
"Tylee is owesome,kind, respectful and always very helpful"
We responded:
"We appreciate your 5-star review of our agency and your kind words about Tylee in particular. We agree! She is wonderful! Thanks again for letting us earn your business and trust. We're always here for you if there is anything you need."
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Terri Smith

April 3, 2024

5  out of  5
rating by Terri Smith
"I have been a customer with State Farm for over 40 years, I came to Mark about 4 years ago, I had headed out of a road trip a few weeks ago and my vehicle broke down. I had to call the office and had the pleasure of working with Susan, she was extremely compassionate, she kept in constant communication with me until my situation was resolved. Mark and Susan are amazing.
Thank You for all your assistance."
We responded:
"Thank you so much for your kind words. We were so glad to help and deliver on the State Farm promise!!"
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Larry Kraft

March 7, 2024

5  out of  5
rating by Larry Kraft
"Marks office has been quick to respond and courteous. I like the fact that I was given my options and not pressured when I denied that particular addition to my policy."
We responded:
"Thanks for the positive review Larry! We love to hear that the process went well for you."
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Linda Gehner

June 16, 2023

5  out of  5
rating by Linda Gehner
"This State Farm agent was so friendly, knowledgeable, and helpful. It was a pleasure meeting with him & having our needs taken care of quickly."
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Debbie Curtis

March 10, 2023

5  out of  5
rating by Debbie Curtis
"Mark and his office staff are always so helpful and fast."
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Rachael Campos

June 27, 2022

1  out of  5
rating by Rachael Campos
"When I called with questions the woman I spoke to was very rude and kept cutting me off without letting me ask my question. I have never gone with them before and now I never will."
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Mario Campos

June 27, 2022

1  out of  5
rating by Mario Campos
"Customer service was really bad. Don’t used it."
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Chris Kyser

March 3, 2022

5  out of  5
rating by Chris Kyser
"Office staff - they're friendly, efficient and easy to work with. Great place to go for all your insurance needs."
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Aprile

July 28, 2021

5  out of  5
rating by Aprile
"Mark and his staff have provided our family with outstanding service and met our insurance needs for our home and vehicles since we moved to the area in 2004."